Luxury 100% Organic Cotton Comforter
"I recently moved and I've been on the hunt for a comforter for a while, plus I'm really picky. I wasn't quite sure what to expect with this comforter, but it has exceeded my expectations. The weight of a comforter is really important to me and this feels like a lovely puff of cloud surrounding me when I sleep with just the right amount of weight. I love the finer details too. For instance, there's a panel of fabric joining the top layer and bottom layer, which to my mind, allows for the filling to fluff out and settle nicely, rather than feeling matted down. Additionally, there are small fabric strips sewn into each corner through which I tied my duvet cover strings--genius! I don't feel hot with this comforter, but I suppose that depends on who is using it. Very happy to have found this comforter--highly recommended."
- The Heavyweight Comforter is warm and extremely cozy and the Lightweight is idea for warmer climates and hot sleepers.
- Down Cluster Fill with a 100% Cotton Sateen Shell
- Treated with Ultra-Fresh Antimicrobials
- Lightweight: 600 Fill Power / Heavyweight: 700 Fill Power
Orders may take 2-3 days to process and ship. Now we only ship to the US.
We have two modes of transportation:
1. Standard (Estimated 15-20 business days )
2. Expedited (Estimated 7-15 business days )
Orders ship and deliver Monday through Friday. Shipping delivery times are only estimates and not guaranteed. Choosing expedited shipping will only decrease your shipping time once it is picked up by the mail carrier. If you need your order by a certain time, reach out to us directly at firstname.lastname@example.org and we will work with you to get your package to you promptly.
Upon receipt, please inspect your purchase and notify us of any damages, size discrepancies or errors; we will arrange for an immediate replacement. CottonNovas will honor returns within 30 days of the purchase date but will not accept used or laundered returns.
We cannot accept returns on items damaged through normal wear and tear.
You may return merchandise through the mail for a refund or exchange. Please have your order information (order number, name, and the product you wish to return) listed in your email to us. For detailed procedures for returning items through the mail, please contact us via email at email@example.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we do not accept product returns without defects or damage
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Instructions to Return Items purchased on cottonnovas.com:
Fill out the return info on the back of your order form. Can’t find your order form? Download a copy of the return form.
Want to exchange it for the same or a different product? Let us know within 30 days of your purchase.
Return the order yourself via USPS, FedEx or any other traceable method. We encourage you to insure your package.
Please send it to:
9006 Meridian Way,
West Chester, OH 45069
Qingdao Novas Supply Chain Service Co., Ltd., Unit 2, Building 27, Tianyi Golden Bay, No. 20-1, Shuangyuan Road, Liuting Street, Chengyang District, Qingdao, 266000 Shandong, China
***Since our warehouse has moved, please do NOT use any prepaid return labels included in your shipment. Please contact customer service with any questions or concerns.
Please allow 14 days for us to receive and process your return. Original shipping and handling fees are not refundable. We'll credit or refund the value of the items returned and any taxes you were charged less the original shipping charges. Please contact Customer Relations for more information regarding our return policies. Credit card adjustments should appear within two billing cycles.
Within 30 days of purchase, we will refund the original form of payment for online and phone purchases. Credit card refunds should appear within 5 to 10 business days on your online statement after they are processed.
Any returns after 30 days of purchase will not be accepted.
Contact a customer care team member anytime.
We’re your new best friend when it comes to finding high quality 100% cotton clothing, home décor, bedding at a price that won’t keep you up at night. How do we do it? By cutting out the middleman and passing the savings to you.