Returns & Exchanges
Orders may take 2-3 days to process and ship. Orders ship and deliver Monday through Friday. Shipping delivery times are only estimates and not guaranteed. Choosing expedited shipping will only decrease your shipping time once it is picked up by the mail carrier. If you need your order by a certain time, reach out to us directly at info@cottonnovas.com and we will work with you to get your package to you promptly.
Upon receipt, please inspect your purchase and notify us of any damages, size discrepancies or errors; we will arrange for an immediate replacement. CottonNovas will honor returns within 30 days of the purchase date but will not accept used or laundered returns.
We cannot accept returns on items damaged through normal wear and tear.
You may return merchandise through the mail for a refund or exchange. Please have your order information (order number, name, and the product you wish to return) listed in your email to us. For detailed procedures for returning items through the mail, please contact us via email at info@cottonnovas.com.
Upon receipt, please inspect your purchase and notify us of any damages, size discrepancies or errors; we will arrange for an immediate replacement. CottonNovas will honor returns within 30 days of the purchase date but will not accept used or laundered returns.
We cannot accept returns on items damaged through normal wear and tear.
You may return merchandise through the mail for a refund or exchange. Please have your order information (order number, name, and the product you wish to return) listed in your email to us. For detailed procedures for returning items through the mail, please contact us via email at info@cottonnovas.com.