FAQS

HOW DO I CANCEL MY ORDER?

Depending on the status of your order, we may not be able to cancel it. In order to best assist with your request, we recommend reaching out to us via phone or live chat for immediate assistance. If we are unable to cancel your order, we can always walk you through our easy returns process.

CAN I EXCHANGE MY ORDER?

U.S. orders can be exchanged online or in-store within 30 days of delivery. Please review the Return Policy

HOW DO I RETURN OR EXCHANGE AN ITEM?

We will gladly accept unworn, unwashed, unaltered and unused merchandise in sell able condition for a full refund within 30 days of purchase. We do not accept returns from 3rd party retailers at this time. To see full policy, including details on returns online, in store, and international orders click here.

I FORGOT TO ADD AN ITEM TO MY ORDER; CAN I MAKE A CHANGE BEFORE IT SHIPS?

Once your order has been completed, the order goes almost immediately to processing and then it’s sent to the warehouse to ship. To get your order to you as fast as possible, no changes can be made at this stage. Please place a new order on the website for the additional items.

CAN I CHANGE THE COLOR/SIZE OF WHAT I JUST ORDERED?

Once your order has been submitted successfully, the order goes almost immediately to processing and then it’s sent to the warehouse to ship. To get your order to you as fast as possible, no changes can be made at this stage. Please contact us immediately to cancel the order. Otherwise, you can return or exchange your item once it arrives. Please review the Return Policy

CAN I MAKE A CHANGE TO MY BILLING OR SHIPPING ADDRESS BEFORE MY PACKAGE SHIPS?

You may change your shipping address after you place an order by contacting customer service below. Typically, you can only do this the same day an order was placed because items are shipping as fast as possible. If an item has already been processed for shipping, you may not be able to change the address. All address corrections are subject to review and can be declined following a security screening.

DO YOU SHIP TO PO BOXES?

No, we do not. If your order somehow passes our system with a PO Box address, this will cause delays.

WHAT IF MY ITEM IS DAMAGED, DEFECTIVE, OR INCORRECT?

If you have received a damaged, defective, or incorrect item, contact 2020habib202@gmail.com with a photo of the damage, or the wrong item you received, as well as your order number. We’ll take care of you.

ANY QUESTION?

You can contact us through our contact page! We will be happy to assist you.